Manitowoc Cranes has appointed PT Berlian Cranserco Indonesia (Cranserco) as its new Grove rough terrain crane dealer in Indonesia. The Balikpapan, Kalimantan-based company is now responsible for the sales and aftermarket services of Grove cranes in the country. Due to the Covid-19 situation, the dealer agreement signing between both companies was recently held virtually.
“Cranserco’s business strategy has always been to provide customers with world-class products and support. The new relationship with Manitowoc is a great opportunity to further expand this strategy, for our customers and also to increase our business footprint in Indonesia," said James Hoyt, director of Cranserco. "The range of Grove rough terrain and crawler cranes is extensive, and we are excited to be able to compete in the 50-t rough terrain market here. We look forward to building a mutually beneficial relationship with Grove.”
Established in 2011, Cranserco is dedicated to providing customers with reliable and reputable products that will add value safely and efficiently to their business activities. The company has six offices around Indonesia to provide world-class service and parts support for customers. They are located in Balikpapan, Kalimantan; Jakarta; Pekanbaru; Surabaya; Batu Hijau, Sumbawa; and Freeport, Irian Jaya.
“We noticed there are a lot of commonality between our companies: dedication to customers, servicing them and helping them to get the best of Manitowoc’s products,” said Marco Zucchet, sales director for mobile and tower cranes at Manitowoc. "We are honoured to have Cranserco join our global dealer network."
To watch the video of the virtual signing ceremony, click here.